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Review Responses

Tactics and insights on responding to online reviews and instill confidence in potential customers

Manage Criticism Well: Here's How To Respond To A Bad Hotel Review

This article uses real examples of negative review responses to help the hotel customer service craft stellar personalized reviews to pacify disgruntled guests.

Improve Vacation Rental Reviews By Using These 10 Surefire Methods

Having a vacation rental means you play a pivotal role in the world of hospitality and you must attract more guests and, in turn, more reviews to get your rental business going.

The Days Of Copy-Paste Are Over! Here’s How To Respond Uniquely To the Positive And Negative TripAdvisor Reviews

This article talks about the importance of providing personalized and unique hotel review responses against copy-paste responses to instill trust and credibility among travelers.

Why Hotels Should Always Respond To A Negative Review (with examples)

To respond to a negative review properly is the key for the hotels to get over the problem of incurring negative reviews which present an opportunity to leave a good impression on the readers alongside focusing on problem areas

How to Respond to Some Of The Most Common Hotel Reviews During COVID-19 (With Real Examples)

Common hotel reviews during COVID-19 covers a range of miscellaneous aspects. Be it in terms of safety, bad neighborhood, poor staff service or negligence in following safety protocols, etc. respond to these reviews on the go:

How to Respond to the Breakfast Related Hotel Reviews During COVID-19 (Real Examples)

Breakfast related hotel reviews might be seeing an extreme dissatisfaction right now from guests if you have temporarily disabled the breakfast service in your hotel due to COVID-19. Here's how to tackle them:

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