Ready-To-Use Template Responses For Positive, No-Comment Hotel Reviews

Ready to be amazed by what you’ll find here?

  • Experience the Ease: Select a matching template that aligns seamlessly with the only-rating review's sentiment
  • Be Guided by Excellence: Let these templates be your dependable companions, aiding you in constructing responses that convey gratitude and maintain professionalism
  • Universally Applicable: Whether you're a seasoned hospitality expert or just venturing into the field, these templates will simplify your routine, ensuring sincere and genuine guest interactions.

how to respond to positive, no-comment hotel reviews

We've all experienced the thrill of reading reviews that shower appreciation on our hotel. The stunning views, top-notch service, and the cozy ambiance that made our guests feel at home – these are the moments you’ve worked so hard to create. You know the joy of receiving those heartwarming positive, no- comment hotel reviews that reflect the fantastic experiences you offer. 

Ever wished there was a smoother way to respond to them? 

Well, let us introduce you to a game-changing solution: a collection of ready-to-use template responses, explicitly designed for those glowing reviews while maintaining a professional touch.

What Are Hotel Review Response Templates?

Review response templates for hotels can be regarded as pre-designed messages that can be tailored and personalized to individual reviews. They provide a structured framework for hoteliers to communicate with guests and potential guests effectively. 

These template responses usually demonstrate various aspects of hotel such as its professionalism, willingness, and attentiveness to engage with its customers. By using review templates, hotels can ensure consistency in their responses along with saving effort and time.

Why Responding To No-Comment, Happy Hotel Reviews Is Important?

It is crucial that you respond to positive, no-comment hotel reviews

Engaging with positive, no-comment hotel reviews is like adding the finishing touch to a masterpiece. While these reviews may lack explicit details, they hold an essence of positive sentiment that's worth acknowledging. 

By engaging with these concise reviews, you're not just responding to words; you're connecting with the emotions that accompany them. It's a way of saying, "We felt your joy, and we're thrilled you chose us."

Besides, a no-comment positive review often encapsulates a guest's delightful experience. Responding is your way of reciprocating that smile and letting them know their satisfaction is felt and appreciated. 

These reviews may be brief, but their impact on potential guests is significant. A simple response can create a ripple effect, inspiring more guests to share their experiences, thereby nurturing a community of positivity.

So, while the reviews may be short, your response speaks volumes, echoing your dedication and turning satisfied guests into lifelong advocates.

In short, the various reasons why responding to such hotel reviews is important are as follows:

  • Acknowledges guest satisfaction
  • Encourages future engagement with guests
  • Enhances online ratings and reputation
  • Fosters loyalty and stronger relationships 
  • Utilizes positive feedback/reviews as better marketing materials
  • Acts as a badge/trophy- a strong social proof
  • Improves online visibility
  • Leverages positive sentiments
  • Helps your property stand out

Significance Of Using Ready-To-Use Response Templates For Positive, No-Comment Hotel Reviews

Embracing ready-to-use response templates isn't just about saving time; it's about curating an experience that leaves a lasting impact. By utilizing these templates, you're not sacrificing personalization; you're enhancing it. 

Through the lens of these templates, your communication evolves from a mere exchange of words to a refined art form, where each response carries the weight of your dedication to delivering exceptional hospitality.

The response templates serve as invaluable tools that enable hoteliers to respond quickly, consistently, and efficiently to a wide range of guest feedback. 

Hence, the handy response templates can be immensely beneficial for the following reasons:

  • Amplify efficiency
  • Create responses that blend gratitude, professionalism, and personalization seamlessly.
  • Promptly acknowledge guest feedback 
  • Enhance personalization
  • Seamlessly intertwine efficiency, authenticity, and excellence
  • Maintain language accuracy and consistency
  • Resonate deeper with the whole guest engagement strategy

For AI generated responses for your specific reviews, scroll to the bottom.

How To Respond To Hotel Reviews With Only Ratings?

Positive hotel reviews with five-star ratings

It can be a little uneasy to provide a specific response when faced with positive, no-comment hotel reviews as there isn’t much information to work with. It might seem tricky and one might be faced with moderation-based questions such as “What do you say in a 5-star review with no comments? or “What is the best reply for no-comment reviews?” etc. 

However, it’s still important to respond to these reviews and express your appreciation and gratitude for the positive feedback. 

In this particular context, the following can be considered a great hotel-positive review response example:

“Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”

A few more responding to hotel reviews examples:

  1. Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

  1. Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

  1. Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again!

  1. Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!

  1. Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!

Sample Review Responses For Positive, No-Comment Hotel Reviews: Handy Templates

In this section, we’ll take you through a few templates of no-comment 5-star review response examples aimed at providing an impeccable response to guest feedback.

  1. 5-Star Hotel Reviews With No Comments

  • Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!

  • We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

  • Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon! 

  • Thanks for sharing your lovely ratings with us and the community. We hope to see you soon!

  • Thank you so much for taking the time to rate us. We hope to have you back with us soon!

  • Thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. 

  • Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

  • Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

  • Your 5/5 rating fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.

  • Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.

  1. 4-Star Hotel Reviews With No Comments

The hotel review responses examples provided below can be optimally utilized in appropriate situations for responding to positive, no-comment hotel reviews:

  • Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

  • Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!

  • We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future. 

  • Thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again. 

  • We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in those areas for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!

  • Thank you for taking the time to leave us a rating of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your 4-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!

  • We appreciate your choice to stay with us and for sharing your thoughts through a 4/5 rating. Your feedback is important to us, and we're glad you had a good experience. If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience. 

  • Thank you for your recent stay and for rating us at 4/5. Your experience matters, and we're pleased that you found your stay enjoyable. We're committed to continuous improvement, and your feedback helps us immensely. If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know. Looking forward to serving you even better next time.


While positive reviews with comments are ideal and easy to deal with, positive, no-comment hotel reviews are equally important.

By acknowledging and appreciating the feedback of the guests, you can create a positive impression and show commitment toward customer satisfaction. Responding to these reviews provides a wide variety of benefits. 

That is why, a positive review response template can be considered to be indispensable in managing the influx of reviews efficiently. 

In addition, the hotel review reply template helps save valuable time and ensures personalized and consistent communication with your guests.

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Posted on
August 14, 2023
Referenced GuestTouch Products

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