Allow the potential customers to reach you through multiple entry points like Google Search, Google Maps, your hotel website with Google’s Business Messages. Drive delightful conversational experience that converts, with the combined power of Google’s Business Messages and GuestTouch.
Your potential customers will not have to wait forever to hear from you! With Business Messages, they can instantly pose their queries, even at the research and booking stages. Be it regarding the shuttle service, COVID-19 protocols, special discounts, room availability, etc. you can respond to each of their queries instantly.
“Tell me more about your location,” “Do you have direct rates? “I have question about the shuttle,” “I have a question about the breakfast and other amenities” “I’d like to make a reservation for this weekend”. Templates can help resolve some of the commonplace queries in the wink of an eye to help drive sales, loyalty, and customer satisfaction 24/7.
Engage with prospects and existing customers in real-time and expand conversations to qualify & collect leads. Answer customer’s questions, make reservations, up-sell, cross-sell, and do lots more!