Google’s Business Messages + GuestTouch

Connect with customers at the moment of search

Allow the potential customers to reach you through multiple entry points like Google Search, Google Maps, your hotel website with Google’s Business Messages. Drive delightful conversational experience that converts, with the combined power of Google’s Business Messages and GuestTouch.

Google Business Messaging

Meet the Customers Where They Are


of worldwide search traffic uses Google


Customers prefer messaging brands directly v/s traditional engagement


of mobile business travelers book travel after doing research on their smartphone

On-demand Customer Communication On the #1 Search Engine

Your potential customers will not have to wait forever to hear from you! With Business Messages, they can instantly pose their queries, even at the research and booking stages. Be it regarding the shuttle service, COVID-19 protocols, special discounts, room availability, etc. you can respond to each of their queries instantly.

Google Business Messaging - Sample Chat 1

Use Google’s Business Messages for all types of conversations

“Tell me more about your location,” “Do you have direct rates? “I have question about the shuttle,” “I have a question about the breakfast and other amenities” “I’d like to make a reservation for this weekend”. Templates can help resolve some of the commonplace queries in the wink of an eye to help drive sales, loyalty, and customer satisfaction 24/7.

“67% of customers would rather message a business than speak to a person!”
Google Business Messaging - Sample Chat 2

Convert Discovery Into Conversions

Engage with prospects and existing customers in real-time and expand conversations to qualify & collect leads.  Answer customer’s questions, make reservations, up-sell, cross-sell, and do lots more!

Google Business Messaging - Sample User

Drive Property Growth With GuestTouch

Try out the demo and see for yourself