Ambition, Simplicity, Innovation

GuestTouch helps hotels deliver exceptional experiences, connect with guests and drive more bookings with cutting edge solutions

Our Story

Why We Do What We Do

We started our journey helping businesses reach more customers, build more meaningful relationships with loyalty that in-turn helped businesses increase their revenue, life-time value of each customer and build healthy and sustainable businesses. We realized that guest experience was at the core of every transaction and repeat transaction. This is the the foundation and core belief at GuestTouch. Our products are designed and engineered with this in mind: to make it super simple for hotels to easily engage with guests, manage reviews and drive more bookings consistently. In just a few years, GuestTouch has gone from a few guys in to serving hundreds of hotels across the world, and we are just getting started.

Our Culture

Work at GuestTouch is driven by the need to deliver exceptional service, exceptional products and exceptional value to our customers to the point of obsession. Together with our partners, we ensure that each task undertaken is completed to perfection. Our simple designs, sophisticated technology, integrations are focused on delivering a top-notch products to hoteliers. Our eclectic team brings to GuestTouch a unique synergy. We are tech geeks who share a strong passion for customer service. We believe that customer experience drives the industry and are obsessed with delivering nothing but the absolute best. We are committed to you.

Partnerships & Integrations

Global Presence

We are present in 100+ cities across 5 continents. See where you can find us.



North America



Real World Results

What our great customers are saying

Great Product and Great Results!

Personalized service is key to our brand. Guests love the pre-arrival message and personalized check-in – GuestTouch messaging gives guests and us lots of conveniences to be able to connect and provide great service at all stages of their stay. Our reputation management has become a breeze with GuestTouch.

David Desai
Director of Operations
With Guest Messaging
Before Guest Messaging
More than doubled direct conversion and 2x increase in website leads.

It just works! We have been able to eliminate our physical brochures completely, guests love it, especially now. It’s a very efficient operationally. We have more than doubled our reviews, and we get leads through our webchat every day.

Ricky Patel
Co-Owner and General Manager
With Guest Messaging
Before Guest Messaging

Say hi! Get in touch with us

Our team will connect with you and assist you with your business goals