Next Generation Guest Reviews, and Text Messaging Solution for

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Next Generation Reputation Management
Next Generation Reputation Management
Reputation Management

Next Generation Reputation Management

Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically.
95% of bookings are influenced by reviews.
Review Responses
Comprehensive Review Responses
Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews.
Comprehensive Review Responses
Comprehensive Review Responses
77% of travellers more likely to book when business responds to reviews.
Guest Messaging Platform
Guest Messaging Platform
Engage
Guest Messaging Platform
Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue.
WebChat
Fully Automated Chatbot
AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA will visit your hotel website first to learn more. WebChat engages your website visitors 24/7, and in 100+ languages to boost direct bookings and conversion rate.
Fully Automated Chatbot
Fully Automated Chatbot
Cutting-Edge Hotel Website
Cutting-Edge Hotel Website
Websites
Cutting-Edge Hotel Website
Your website is your lowest cost online channel so make sure you get the best results. Maximize your direct revenue websites designed and optimized for modern hoteliers to increase occupancy and revenue with features that help influence, engage and convert your website visitors.
88% travellers with smartphone would switch to another site if yours doesn’t satisfy their needs

GuestTouch: the obvious choice for hospitality businesses

Why GuestTouch?
Designed for modern hoteliers, GuestTouch offers:
Integrates instantly

Realworld Results

More than doubled direct conversion and 2x increase in website leads.

It just works! We have been able to eliminate our physical brochures completely, guests love it, especially now. It’s a very efficient operationally. We have more than doubled our reviews, and we get leads through our webchat every day.
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Ricky Patel,
Co-Owner and General Manager

Mountain Laureal Cabin Rentals

With Guest Messaging

With
Guest Messaging

293

Reviews

Before Guest Messaging

Before
Guest Messaging

74

Reviews

With
Guest Messaging

293

Reviews

Before
Guest Messaging

74

Reviews

Realworld Results

Great Product and Great Results!

Personalized service is key to our brand. Guests love the pre-arrival message and personalized check-in – GuestTouch messaging gives guests and us lots of conveniences to be able to connect and provide great service at all stages of their stay. Our reputation management has become a breeze with GuestTouch.
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David Desai,
Director of Operations

Mountain Laureal Cabin Rentals

With Guest Messaging

With
Guest Messaging

505

Reviews

Before Guest Messaging

Before
Guest Messaging

65

Reviews

With
Guest Messaging

505

Reviews

Before
Guest Messaging

65

Reviews

Previous
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Drive more sales, connect with
customers, and deliver the best
customer experiences

Background Icon | GuestTouch
Background Icon | GuestTouch
Drive more sales, connect with customers, and deliver the best customer experiences.
Background Icon | GuestTouch
Background Icon | GuestTouch
Frequently Asked Questions
GuestTouch is the most loved reputation and guest messaging platform that is revolutionizing the way hotels manage and elevate guest experiences. It’s our mission to help hotels connect with more customers, elevate the guest experience, and drive revenue!
Premium products with top features without the premium pricing! GuestTouch offers you all in one premium solutions with affordibility. With all in one solutions you can own complete guest experience from booking to check out to beyond- no more managing multiple solutions for reputation management, guest engagement or guest messaging!

Absolutely! Just email team@guesttouch.com, go to our contact page from our menu, or book a free demo to schedule a meeting instantly.

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