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Text Messaging

Tips, insights, and best practices on Guest Messaging

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12 WhatsApp Use Cases Every Hotel Could Be Running (With Real Message Examples)

Give your guests a digital journey that feels like it was made just for them, while giving your team the power to multitask like pros, run leaner, and turn every message into great engagement, ROI, and smooth workflows.

Text Messaging
Guest Experience

The Boutique Hotelier's Guide to Smarter Guest Messaging: Room-Specific Messages, MMS, Scheduled Broadcasts & More

Adaptive Boutique Messaging Model — and it comes down to five things: Right Message. Right Guest. Right Time. Right Format. Your Way.

Text Messaging

How Hotels Can Use the WhatsApp Business API for Guest Communication: The No-BS Guide (GuestTouch)

Learn how hotels can easily use the WhatsApp Business API to automate guest messaging, send WhatsApp or SMS based on guest location, support multiple languages, and streamline operations using GuestTouch. A simple, hotel-friendly guide to setup, automation, and best practices.

Text Messaging
Guest Experience

Smarter Guest Messaging for Hotels: WhatsApp ↔ SMS Smart Routing + Multilingual Automation

Automate guest messaging with GuestTouch. Send multilingual WhatsApp & SMS messages instantly—right channel, right language, every time.

Text Messaging
Guest Experience

Mastering the Guest Journey: Emails That Engage, Delight, and Convert

Discover actionable tips, ready-to-use templates, and expert best practices to elevate your hotel’s guest email strategy. Learn how GuestTouch can transform your guest communications with email, SMS, WhatsApp, and OTA messaging

Guest Experience
Text Messaging

Guest Messaging in 2025: How Hotels Are Redefining Guest Experiences

Discover how guest messaging is reshaping the hotel experience in 2025. This article explores the evolution from basic communication to personalized interactions that go beyond simple greetings. Learn how this transformation not only enhances guest satisfaction but also drives revenue and loyalty in unexpected ways. Curious about how this shift can revolutionize your hotel?

Text Messaging

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