GuestTouch Inc., San Francisco: Collecting better reviews and managing all reviews across platforms to provide authentic experiences to travelers looking for a riveting stay is crucial for every internet travel and holidays portal and service provider. Operating the biggest independent review and booking portal in German-speaking areas is HolidayCheck, a trusted and notable platform enabling travelers to find the ideal vacation experience, get in touch with others, and book their holidays easily. Encompassing a thriving community with over 3.3 million members, it encourages travelers to share their travel experiences by retaining a database of over 300,000 hotels.
To obtain and manage all reviews is a vital component for strengthening not only the online reputation of various properties, resorts, independent boutique hotels, and vacation rentals but also for the online travel portals that allow a platform encouraging travelers to write reviews and talk confidently about their holiday experiences, thereby ensuring a smooth review flow. And does it end here? Perhaps not, as a surge in review count also implies timely responses as well as efficiently managing the reviews collected from various channels on a single platform. To gather and manage all reviews is the need of the hour for the smooth functioning of an establishment.
Easier said than done!
Streamlining the hotel guest experience at various stages of the guest journey and allowing hotels and travel portals to maximize their potential to create dazzling reputation management and review collection game plan with cutting-edge technology, GuestTouch helps strengthen your whole review management strategy. Instilling confidence in travelers researching their next stay, GuestTouch is proud to integrate with HolidayCheck for managing reviews seamlessly across all channels in a single dashboard.
“This integration will help manage all reviews in a single, next-generation reputation dashboard, making it easier for our hotel partners to enable guests to share their experiences unhindered and, in turn, build an impressive review volume and reputation and trust,” says Pinak Soni, the Founder & CEO of GuestTouch.
Click here to learn more about increasing your property reviews on a platform like HolidayCheck
Making holidays better – this is the vision of HolidayCheck the highest reach holiday platform in the German-speaking area. Transparency, quality, and innovation drive the online booking and rating portal to offer holidaymakers the best travel experience. It is based on more than 10 million hotel reviews, its own online travel agency with around 150 travel experts, and offers from 75 tour operators and other tourism service providers. Since 2021 there also have been suitable rental car offers from HolidayCheck Car Rental on the platform. Moreover, travelers can find lots of helpful information and inspiration in the travel forum with over 3.3 million members and in the HolidayCheck online magazine Away. In addition, HolidayCheck has been working intensively against review fraud and has founded the initiative Together against fake reviews. HolidayCheck AG is a subsidiary of the HolidayCheck Group, founded in 2003 and is based in Bottighofen in Switzerland, near the German border town Konstanz.
GuestTouch is the next-generation guest engagement and reviews platform trusted by modern hoteliers worldwide. Headquartered in San Francisco, GuestTouch is on a mission to help hotels connect with customers, deliver exceptional experiences, and drive more bookings. With simplicity residing at the very core of its products and services, GuestTouch helps elevate the guest experience at every stage of customers' journey, boosts your property's operational efficiency, and helps know your guests better to deliver a perfect and highly personalized experience to ace your online reputation and drive revenue consistently.
In this article, discover the power of ready-to-use response templates for positive, no-comment hotel reviews. Elevate guest interactions, maintain professionalism, and foster guest loyalty with efficient and impactful responses.
This article shows how strategic communication can help mitigate negative reviews, retain clients, and bolster your online reputation. From pre-arrival messages to check-out, explore the benefits, examples, and ready-to-use templates in this article to revamp your communication model and take your hotel business to new heights!
This article provides practical tips to streamline your hotel's checkout procedure, transforming it into the ideal conclusion to a memorable stay. Discover how a seamless checkout experience can leave a lasting impression, enhance guest satisfaction, and give your hotel a competitive edge in today's hospitality industry.
Stay up to date! Get all the latest & greatest posts delivered straight to your inbox