February 1, 2021
This article talks about the circumstances under which a property is eligible to report a fake or negative review and lists out certain procedural details which are necessary while seeking TripAdvisor’s support!
This article talks about the importance of maintaining a hotel’s online reputation over the various platforms along with some useful hacks, tips and quick fixes to help hoteliers proceed in the required direction with a more positive and practical approach!
This short article indicates the important and immense benefits of Google’s Business Messages service for hotels, the implementation of which can expedite communication, reduce average handle time, drive more bookings and work wonders for your business.
This comprehensive guide gives detailed insights into guest feedback strategy for hotels along with how to procure feedback through traditional and modern methods and when to procure it. There is more to be known and this guide is for the new-age hoteliers to get everything in one document from A-Z!
Hotel online check-in system is a technological innovation allowing the guests to check-in hassle-free and head straight to their rooms without stopping at the front desk for any sort of paperwork or interaction.
Common hotel reviews during COVID-19 covers a range of miscellaneous aspects. Be it in terms of safety, bad neighborhood, poor staff service or negligence in following safety protocols, etc. respond to these reviews on the go:
Breakfast related hotel reviews might be seeing an extreme dissatisfaction right now from guests if you have temporarily disabled the breakfast service in your hotel due to COVID-19. Here’s how to tackle them:
Responding to hotel reviews regarding cleanliness might appear to be a bit of a diversion from your usual review response etiquette. So, here is how to respond to the guests’ cleanliness complaints like a pro:
This article on COVID-19 hotel guest reviews comes with sample responses which will help you in providing accurate answers to your guests’ queries during such a crucial time!
To provide a first-rate hotel experience during COVID-19, it is important for the hotels to adapt to this “new “normal by embracing contactless hospitality. With before/now scenarios, this article is a perfect guide on how hotels can do a great job when it comes to providing a fabulous and safe stay to their guests.
This article rolls out the 7 effective and free tools by Google to help you market your hotel in the best way possible.
As much surprising as it sounds, it is true that Google joins the hotel bookings battle amidst other rivals, especially the OTAs to change the entire game. The result is a seamless experience for all the users looking for travel related information.
Having a Google My Business for Hotels listing is nowadays a must for every hotel business. This helpful guide will explain the process from scratch with valuable GIFs and Images.
This articles emphasizes the importance of applying a review widget as social proof on hotel website to boost the conversion and overall ranking.
Now and post COVID-19, guests would still be apprehensive to travel. For hotels to instill confidence in guests, it is important that they are rendering contactless service. Here’s how hotels can provide a contactless service seamlessly:
This guide showcases the various stages in the hotel guest journey and elucidates on each of them with information, illustration and right tools to help a hotelier provide his/her guests an exquisite experience.
Hotels can use WhatsApp strategically at the vital touchpoints to communicate effectively with the guests throughout their journey. This article elucidates just that with some amazing real use cases.
This article talks about the current steps and strategies that show how hotels can prepare for a strong comeback post COVID-19, restoring things to their original state, even if at a slow-pace.
Fresh hotel reviews are more likely to give an accurate representation of the experience at your property to the guests. This article talks about the importance of keeping the consistent review flow going followed by examples and screenshots.
This article elucidates the various types of WebChat for your hotel website along with their pros and cons and also stresses upon the importance of using a Hybrid WebChat to provide a perfect guest experience.
This article talks about how the hoteliers can make an effective use of their Hotel Guest Messaging to provide a safe and healthy stay to their guests during the Coronavirus outbreak.
Hotel Coronavirus Cancellation & Refund might not be too shocking for a hotelier given the present situation. Here’s how to take the help of the OTAs to combat this:
This article explains how the Hotel Coronavirus Communication can be used effectively to adhere to social distancing and to provide the guests with a seamless experience even in such crucial times. Here are a good amount of templates and examples too to make the point clear:
This article gives out some of the most essential and practical tips to keep your hotel business going by still being able to drive more hotel booking amid Coronavirus.
To add your hotel to Google is a prerequisite for getting started to gain more customers and for increased optimization. How to do it? This article explains just that.
GMB listing is essential for every hotel to make itself known to its visitors and to give our more information about its amenities, location and overall service. This article will walk you though the various steps of adding your website on Google.
To claim listing on TripAdvisor is something that every business is on the look-out for and with these steps, you will be able to do it successfully.
This article rolls out the benefits of a Text-PMS unification with template examples and scenarios, alongside suggesting the ways to achieve the same.
This article explains the solution that one can opt for in case of the TripAdvisor review removal.
This articles chalks out the steps which one can follow to remove a fake review in addition to how to get a TripAdvisor review removed.
This article talks about the circumstances under which a property is eligible to report a fake or negative review and lists out certain procedural details which are necessary while seeking TripAdvisor’s support!
This article talks about the importance of maintaining a hotel’s online reputation over the various platforms along with some useful hacks, tips and quick fixes to help hoteliers proceed in the required direction with a more positive and practical approach!
This short article indicates the important and immense benefits of Google’s Business Messages service for hotels, the implementation of which can expedite communication, reduce average handle time, drive more bookings and work wonders for your business.
This comprehensive guide gives detailed insights into guest feedback strategy for hotels along with how to procure feedback through traditional and modern methods and when to procure it. There is more to be known and this guide is for the new-age hoteliers to get everything in one document from A-Z!
Hotel online check-in system is a technological innovation allowing the guests to check-in hassle-free and head straight to their rooms without stopping at the front desk for any sort of paperwork or interaction.
Common hotel reviews during COVID-19 covers a range of miscellaneous aspects. Be it in terms of safety, bad neighborhood, poor staff service or negligence in following safety protocols, etc. respond to these reviews on the go:
Breakfast related hotel reviews might be seeing an extreme dissatisfaction right now from guests if you have temporarily disabled the breakfast service in your hotel due to COVID-19. Here’s how to tackle them:
Responding to hotel reviews regarding cleanliness might appear to be a bit of a diversion from your usual review response etiquette. So, here is how to respond to the guests’ cleanliness complaints like a pro:
This article on COVID-19 hotel guest reviews comes with sample responses which will help you in providing accurate answers to your guests’ queries during such a crucial time!
To provide a first-rate hotel experience during COVID-19, it is important for the hotels to adapt to this “new “normal by embracing contactless hospitality. With before/now scenarios, this article is a perfect guide on how hotels can do a great job when it comes to providing a fabulous and safe stay to their guests.
This article talks about the circumstances under which a property is eligible to report a fake or negative review and lists out certain procedural details which are necessary while seeking TripAdvisor’s support!
This article talks about the importance of maintaining a hotel’s online reputation over the various platforms along with some useful hacks, tips and quick fixes to help hoteliers proceed in the required direction with a more positive and practical approach!
This short article indicates the important and immense benefits of Google’s Business Messages service for hotels, the implementation of which can expedite communication, reduce average handle time, drive more bookings and work wonders for your business.
This comprehensive guide gives detailed insights into guest feedback strategy for hotels along with how to procure feedback through traditional and modern methods and when to procure it. There is more to be known and this guide is for the new-age hoteliers to get everything in one document from A-Z!
Hotel online check-in system is a technological innovation allowing the guests to check-in hassle-free and head straight to their rooms without stopping at the front desk for any sort of paperwork or interaction.
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