Blog

Actionable Tactics on Hotel Reputation, Reviews, Guest Messaging, and more!

All
Reputation Management
All
Review Responses
All
Guest Experience
All
Text Messaging
All
Hotel Website
All
Customer Stories
All
How tos/Guides
All
Others

How To Remove Reviews From TripAdvisor (Updated 2025)

This article describes the situations in which a TripAdvisor review can be removed and explains the steps to be taken for each of them, besides the commonly opted solution of 'TripAdvisor review it.'

Reputation Management

Mastering the Guest Journey: Emails That Engage, Delight, and Convert

Discover actionable tips, ready-to-use templates, and expert best practices to elevate your hotel’s guest email strategy. Learn how GuestTouch can transform your guest communications with email, SMS, WhatsApp, and OTA messaging

Guest Experience
Text Messaging

Guest Messaging in 2025: How Hotels Are Redefining Guest Experiences

Discover how guest messaging is reshaping the hotel experience in 2025. This article explores the evolution from basic communication to personalized interactions that go beyond simple greetings. Learn how this transformation not only enhances guest satisfaction but also drives revenue and loyalty in unexpected ways. Curious about how this shift can revolutionize your hotel?

Text Messaging

Booking.com 2025 Review Score Updates: What It Really Means for Your Hotel

Discover how Booking.com's new review scoring system prioritizes recent guest reviews to boost your hotel's search ranking, conversion rates, and revenue. Learn actionable strategies for enhanced guest engagement and leverage GuestTouch to stay ahead of the competition.

Reputation Management

How to Remove A Review From Booking.com (Updated 2025)

This articles gives out a few easy steps and tips on Booking.com review removal

Reputation Management

Mastering Airbnb Reviews & Responses: The Property Manager's Quick Guide (With Examples)

This guide will equip you with the knowledge and strategies to master the Airbnb review system. You'll learn how to respond effectively to both positive and negative reviews, leveraging them to increase your visibility and attract more bookings.

Reputation Management
How tos/Guides

Get bright ideas and best practices delivered straight to your inbox

Stay up to date! Get all the latest & greatest posts delivered straight to your inbox

Thanks for joining our newsletter.
Oops! Something went wrong.