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GuestTouch + Cloudbeds
Seamlessly connect GuestTouch and Cloudbeds
Seamlessly connect GuestTouch and Cloudbeds
- Guest reservations, room status, and guests notes are automatically synced into GuestTouch.
- Facilitate multi-channel messaging – SMS, WhatsApp, Email, Chat, & more
- Automate various guest journey messages (Pre/In/Post-stay)
- Engage potential customers on Google search, website and increase direct bookings
- Get more and better reviews on sites like Tripadvisor and Google and attract more bookings
- Monitor and respond to online reviews and track guests experiences and sentiments
- Ace your online reputation with automated guest feedback and reputation
GuestTouch Customers
Simply reach out to the customer success team to connect Cloudbeds, and our team will guide you through
Cloudbeds Customers
Follow the simple steps to connect from Cloudbeds Marketplace.
Step 1
Login to your Cloudbeds Account and select the ‘Manage’ icon in the top right
Step 2
Scroll down and select ‘Marketplace’ under Apps and Integrations
Step 3
Enter GuestTouch in the search box, select ‘Learn More’, and then click on ‘Connect App’
Step 4
Review the permissions and Authorize the connection
Step 5
Schedule a demo to complete your sign-up with an onboarding session to get the most out of GuestTouch.
You can disconnect the integration from inside Cloudbeds. Once you have uninstalled GuestTouch, your reservations in Cloudbeds will not be automatically synced to our system anymore.
Have additional questions or need extra help?
For questions about guest messaging, GuestTouch, or our Cloudbeds integration, please reach out to our team at sales@guesttouch.com
Real World Results
What our great customers are saying
Great Product and Great Results!
Personalized service is key to our brand. Guests love the pre-arrival message and personalized check-in – GuestTouch messaging gives guests and us lots of conveniences to be able to connect and provide great service at all stages of their stay. Our reputation management has become a breeze with GuestTouch.
David Desai
Director of Operations
With Guest Messaging
505
Reviews
Before Guest Messaging
65
Reviews
More than doubled direct conversion and 2x increase in website leads.
It just works! We have been able to eliminate our physical brochures completely, guests love it, especially now. It’s a very efficient operationally. We have more than doubled our reviews, and we get leads through our webchat every day.
Ricky Patel
Co-Owner and General Manager
With Guest Messaging
293
Reviews
Before Guest Messaging
74
Reviews
