90% of Today’s Customers Prefer Messaging
David, General Manager of Lexen Hotel.
From guest experience and satisfaction standpoint, GuestTouch has helped increase our overall review scores with our guests. Our guests appreciate being able to request service and guests love that they are one text away from a personal concierge, and even communicate with us after they have departed. This has been a game-changer and allows us to communicate special programs in the hotel like our daily happy hours.
GuestTouch is connected to your PMS to make it easy for you to connect with your potential customers and guests at every stage of guests’ journey to boost revenue, provide a convenient and delightful guest experience.
Opening Rates almost guarantee to reach your guests with direct messaging