GuestTouch Helps Your Independent Boutique Brand
Win Customers Wow Guests Get More Reviews Grow Sales

GuestTouch was tailored for independent hotels. Easily manage your property no matter the size.

GuestTouch for Independent Boutique Hotels

Connect with your customers and guests at all stages of their journey with an all one guest messaging platform
  • Communicate with guests during the booking process with AI WebChat.
  • Personalized guest engagement from pre-arrival, Check-in, check-out to post-stay
  • Connect with your guests and provide a contactless experience during the stay
  • Staff messaging to stay on top of your game

Everything in one place, so you can spend more time with guests

We know that independent hotel owners want to spend less time dealing with admin tasks and more time where it matters. Our integrated solution includes powerful modern reputation management, guest messaging, webchat, and more. GuestTouch is proven to help independent hotels connect with customers, deliver the best guest experiences, and increase sales.

guesttouch messaging

All in one guest messaging platform for modern hoteliers

All in one guest messaging platform for modern hoteliers GuestTouch gives you the most comprehensive customer experience platform, giving your property everything it needs to connect with customers, deliver the best guest experiences, and crush your sales.
Whatsapp integration

Connect with guests on

WhatsApp

GuestTouch offers your property the ability to connect with your customers on WhatsApp with our official integration – making it very easy for you to communicate and engage your international guests as well – all within the single interface.
Go global

Go global and speak to all your customers in their own language

Your guests are global so you can speak to your customers in the language they are comfortable with. Swahili, Spanish, French? We’ve got you covered!.

personalized concierge page

Inform, promote and sell more with a personalized concierge page

Differentiate your hospitality. Welcome each guest with a personalized message and digital concierge page at the pre-arrival or check-in that gives your guests highlights of services, like shuttle details, amenities, specials, and much more- allowing hotels to generate more upsell opportunities and capitalize on ancillary revenue.

Collect feedback and reviews

Collect feedback and drive more (and better) reviews

95% of bookings are influenced by reviews. Online reviews are the first experience prospective guests have with your hotel. GuestTouch helps collect guests’ feedback and also makes it easier for your guests to write great reviews seamlessly on sites like Google and TripAdvisor.

We’re here for you. Any time.

We’re more than just a software company – we’re your trusted partner, and here to help you succeed. When you join GuestTouch, you’ll get one-on-one training with an Onboarding expert. Our support team will provide you with hands-on support anytime, anywhere, at no extra cost.

Realworld Results

More than doubled direct conversion and 2x increase in website leads.

It just works! We have been able to eliminate our physical brochures completely, guests love it, especially now. It’s a very efficient operationally. We have more than doubled our reviews, and we get leads through our webchat every day.
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Ricky Patel,
Co-Owner and General Manager

Mountain Laureal Cabin Rentals

With Guest Messaging

With
Guest Messaging

293

Reviews

Before Guest Messaging

Before
Guest Messaging

74

Reviews

With
Guest Messaging

293

Reviews

Before
Guest Messaging

74

Reviews

Realworld Results

Great Product and Great Results!

Personalized service is key to our brand. Guests love the pre-arrival message and personalized check-in – GuestTouch messaging gives guests and us lots of conveniences to be able to connect and provide great service at all stages of their stay. Our reputation management has become a breeze with GuestTouch.
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David Desai,
Director of Operations

Mountain Laureal Cabin Rentals

With Guest Messaging

With
Guest Messaging

505

Reviews

Before Guest Messaging

Before
Guest Messaging

65

Reviews

With
Guest Messaging

505

Reviews

Before
Guest Messaging

65

Reviews

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Start growing with GuestTouch today

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