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GuestTouch + Choice Hotels

GuestTouch Reviews Solution for Choice Hotels

GuestTouch Reviews Solution for Choice Hotels

All in one reviews solution for modern hoteliers

  • Manage all your reviews in a single dashboard
  • Get more reviews seamlessly on sites customers love and trust
  • Collect guests feedback proactively
  • Personalize responses to every guest reviews

Everything in one place, so you can spend more time with guests

We know that independent hotel owners want to spend less time dealing with admin tasks and more time where it matters. Our integrated solution includes powerful modern reputation management, guest messaging, webchat, and more. GuestTouch is proven to help independent hotels connect with customers, deliver the best guest experiences, and increase sales.

Strategic Reports

Strategic management reports that keeps you ahead of the curve

Reports so good that your staff will love to read it. GuestTouch provides you with detailed review analytics giving hotels insights guest experience and identifies areas for operational improvements. Our simple to understand custom reports and comprehensive data enables hotels to leverage key insights to market your property.

Operational Insights

Actionable operational intelligence from all your guest reviews

Easy to understand operational insights from your guests’ reviews. Analytics engineered and designed to present the data in an actionable format – no need to invest valuable time to understand.

Fresh Reviews

Collect fresh reviews with instant review invite

Collect a review or feedback from guests in an innovative way that you prefer: Email, SMS, or automate it by connecting your guest journey with PMS integration.

Complete 360* picture

See a complete 360* picture with PMS integration

See a complete picture of your guest feedback and reviews. Understand the context of the guest’s journey from booking to stays. Data brings richer context to each feedback and allows you to make better-informed decisions. All this is automated and presented to you in an easy to understand format.

Real World Results

What our great customers are saying

Great Product and Great Results!

Personalized service is key to our brand. Guests love the pre-arrival message and personalized check-in – GuestTouch messaging gives guests and us lots of conveniences to be able to connect and provide great service at all stages of their stay. Our reputation management has become a breeze with GuestTouch.

David Desai
Director of Operations
With Guest Messaging
505
Reviews
Before Guest Messaging
65
Reviews
More than doubled direct conversion and 2x increase in website leads.

It just works! We have been able to eliminate our physical brochures completely, guests love it, especially now. It’s a very efficient operationally. We have more than doubled our reviews, and we get leads through our webchat every day.

Ricky Patel
Co-Owner and General Manager
With Guest Messaging
293
Reviews
Before Guest Messaging
74
Reviews
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Drive more sales, connect with customers, and deliver the best customer experiences

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