Seamless Communication With Guests At All Stages of Their Journey

GuestTouch Engage enabled you to connect your customers, deliver fantastic guest experiences with seamless communication through SMS, WhatsApp, WebChat and more!

Messaging Includes

Two Way Messaging

Communicate with customers meaningfully throughout the journey; at booking, before, during and after their stay

Message you guests

Drive Direct Sales

Communicate with your potential customers at the point of search and booking

Drive Your Direct Sales

Pre-Arrival Messages

Communicate key details and jump start your guests' check-in with pre-arrival messaging

Jumpstart Check-In

Automated Messages

Set automated messages at various touch points; booking, pre-arrival, check-in, post-stay etc.

Automate Your Messages

Send Messages in Bulk

Communicate with your customers in bulk, for example, to your in-house guests for upsell or critical communications.

Send Messages in Bulk

Google’s Business Messages

Connect and communicate with travelers at the moment of search.

Connect with customers on Google

Connect Staff

Two-way communication with your internal staff like housekeeping - in over 100 languages.

Staff Messaging


Move beyond SMS- unlock your potential and communicate with your international customers right on WhatsApp

WhatsApp for Hotels
Drive more business

Connect with Customers at the Moment of Search

Turn Google search and your brand website visitors into guests. With webchat and Google Business Messaging. Google search and your website visitors can easily ask a question, and get a response in record time.

Google search result of a hotel
Connect with Guests

Engage Guests with Meaningful Two-way Communication

Use text messages to send your guests their booking confirmation, itinerary and deliver phenomenal service.

Connect with guests using messages
Get better and more reviews

More Reviews = More Bookings

Collect guest feedback and reviews seamlessly and get 2x more quality reviews on TripAdvisor and Google

Promote and sell more

Digital Directory and Marketplace

Replace your printed in-room compendium. Highlight on-site amenities, local recommendations, events and more. Replaces printed materials and adds a digital marketplace to drive upsells, sell amenities, items and services seamlessly.

Promotion and Upsell message
Top rated in affordability and quality features
Property Management System (PMS) integration
Support for iPad
Integrated guest experience suite
Easy to setup and learn
Free staff onboarding training available
24/7 customer service
Free trial with full support available
Real World Results

What our great customers are saying

Great Product and Great Results!

Personalized service is key to our brand. Guests love the pre-arrival message and personalized check-in – GuestTouch messaging gives guests and us lots of conveniences to be able to connect and provide great service at all stages of their stay. Our reputation management has become a breeze with GuestTouch.

David Desai
Director of Operations
With Guest Messaging
Before Guest Messaging
More than doubled direct conversion and 2x increase in website leads.

It just works! We have been able to eliminate our physical brochures completely, guests love it, especially now. It’s a very efficient operationally. We have more than doubled our reviews, and we get leads through our webchat every day.

Ricky Patel
Co-Owner and General Manager
With Guest Messaging
Before Guest Messaging
Frequently Asked Questions

Have any question?

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Why are you so much less expensive than competitors?

Will Connect Messaging work in my country?

Do my guests need an app?

Can I integrate my PMS system?

Start Getting More Reviews To Grow Your Business

Try out the demo and see for yourself