How To Respond To COVID-19 Hotel Guest Reviews
This article on COVID-19 hotel guest reviews comes with sample responses which will help you in providing accurate answers to your guests’ queries during such a crucial time!
The Positive Sandwich Method For Responding to Online Reviews And How to Move Beyond That!
This article explains the positive sandwich method in detail as one of the effective strategies while responding to Online Reviews and at the same time suggests how to move beyond that to avoid canned responses.