Create Your Personalized Guest Journey

An all-in-one platform to manage your guest journey

Discover Possibilities

PRE ARRIVAL

Create your personalized guest journey

Customize and automate the pre-arrival messages. Send key details, updates directly to your guests.

Check-In

Create a unique personalized guest experience

Connect with your guests. Automate personalized check-in messages, send key details, share amenities page, and much more!

In-stay

Deliver excellence with convenience

Convenient and efficient guest messaging to deliver top-notch service during the stay.

Check-out

Collect guest feedback and reviews

Easily collect feedback and reviews from your guest.

Post-stay

Connection beyond a single stay

A direct communication channel that allows customers to connect with you beyond their stay.

Other Features

Staff Messaging

Empower your team to work more efficiently

Increase direct bookings

Engage with your website visitors and increase direct bookings with a customizable website chat. Use your logo, and color scheme to fit your brand

Language

Speak your guest's and staff's language

Two-way translation for your guests and staff members, so everyone can speak the language they prefer

Revenue Optimization

Uncover your revenue streams

Market, sell, and upsell with one of a kind hotel amenity and marketplace pages.

We’re here for you. Any time.

We’re more than just a software company – we’re your trusted partner, and here to help you succeed. When you join GuestTouch, you’ll get one-on-one training with an Onboarding expert. Our support team will provide you with hands-on support anytime, anywhere, at no extra cost.

Realworld Results

More than doubled direct conversion and 2x increase in website leads.

It just works! We have been able to eliminate our physical brochures completely, guests love it, especially now. It’s a very efficient operationally. We have more than doubled our reviews, and we get leads through our webchat every day.
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Ricky Patel,
Co-Owner and General Manager

Mountain Laureal Cabin Rentals

With Guest Messaging

With
Guest Messaging

293

Reviews

Before Guest Messaging

Before
Guest Messaging

74

Reviews

With
Guest Messaging

293

Reviews

Before
Guest Messaging

74

Reviews

Realworld Results

Great Product and Great Results!

Personalized service is key to our brand. Guests love the pre-arrival message and personalized check-in – GuestTouch messaging gives guests and us lots of conveniences to be able to connect and provide great service at all stages of their stay. Our reputation management has become a breeze with GuestTouch.
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David Desai,
Director of Operations

Mountain Laureal Cabin Rentals

With Guest Messaging

With
Guest Messaging

505

Reviews

Before Guest Messaging

Before
Guest Messaging

65

Reviews

With
Guest Messaging

505

Reviews

Before
Guest Messaging

65

Reviews

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